Returns & Exchanges
Return & Exchange Policy
We want you to feel confident shopping with us. If your purchase isn’t quite right, we’ll gladly work with you to make it right.
🛍️ Returns
Returns are accepted within 14 days of the delivery date. To be eligible for a return, items must meet the following conditions:
-
In original condition — unworn, unwashed, and with all original tags and packaging intact
-
Not altered or customized in any way
-
Free from odors, stains, or damage
-
Must include the original invoice or proof of purchase
Final Sale Items:
-
Custom-made suits
-
Undergarments
-
Clearance or promotional items marked as final sale
Please note: Items that do not meet these conditions will not be accepted and will be returned to the sender.
🔄 Exchanges
Exchanges are offered within the same 14-day period and are subject to availability. If the item you’d like to exchange for is unavailable, we’ll issue a refund instead (minus the return shipping fee).
💵 Pricing Adjustments
If an item you purchased goes on sale within 7 days of your order, we’ll gladly offer a one-time price adjustment.
To request one, email us at opportumsuits@gmail.com with your order number.
Note: Price adjustments do not apply to items on clearance or final sale.
🚚 How to Initiate a Return or Exchange
-
Email opportumsuits@gmail.com with your order number and a brief explanation of your return or exchange request.
-
We’ll email you a prepaid return label.
-
A $10 return shipping fee will be deducted from your refund.
-
Once your return is received and inspected, your refund or exchange will be processed within 7 business days.
As an online-only store, we do not accept in-person returns.
